Consent and Privacy | The Long Haul

Taking part, and how your data is handled

The Long Haul is an open, patient-led, non-commercial project. It is run by people living with Long COVID, not by a company, a university, or a hospital. Taking part is completely voluntary: you share your experience only if you want to.

This page explains three things in plain language: what taking part means and what you are agreeing to, how the project works, and how your information is handled. We are not an academic or medical institution, and this is not reviewed by an ethics board. We make reasonable efforts to keep this page accurate and to handle your data carefully, and we tell you honestly what we do and do not do.

How this works

What the project does with what you share

What we are trying to find out

Long COVID overlaps heavily with ME/CFS and POTS, and it probably is not one single illness. We are trying to describe the likely sub-types from what people report, and to see which treatments seem to help which groups. We are also exploring whether things like diet, the gut, or ancestry line up with particular sub-types. This is exploration to point in useful directions, not proof of anything.

What we collect

Age range, roughly when you got ill, quality-of-life ratings, a symptom checklist, diet and gut questions, treatments tried and how they went, optional lab or test findings, optional notes, and optionally your country of origin and ancestry. We do not ask for your name or address, and we do not collect DNA or genetic test results. An optional email, if you give one, is stored separately from your answers.

How we look at it

We group responses into likely sub-types from the symptoms people tick, then look at which treatments people in each group report helped. We do the same for diet and ancestry. Results are shown as rough signals with the uncertainty made clear.

What this cannot tell you

People who improve are more likely to answer, symptoms come and go on their own, and belief in a treatment can help by itself. People choose to take part, so this is not a random sample, and there is no control group. So nothing here proves that a treatment works or that any group is more or less affected. It points researchers and patients toward things worth looking into properly. We publish what we find openly, including the dead ends.

Ancestry, handled carefully

Ancestry is asked about as geographic heritage, not race, and only to look for broad patterns across many people. It is optional, it is only ever reported in grouped form, and it tells us nothing about you as an individual. We will not use it to make claims about any group being superior, inferior, or to blame.

Privacy

Privacy

The Long Haul · Effective 21 October 2026 · Contact admin@long-covid.org

This explains, plainly, how The Long Haul handles your information. We make reasonable efforts to protect it, but we are a volunteer, non-commercial project, not a company or an institution, so we tell you honestly what we do.

What we collect

The answers you give in the survey: symptoms, quality-of-life ratings, diet and gut information, treatments and how they went, optional lab or test findings, and optional free-text notes. Optionally, your country of origin and ancestry. Optionally, an email address if you want updates. We also keep minimal technical information needed to run the site and limit abuse (for example, a one-way scrambled version of your network address that cannot be turned back into your real address).

What we do not collect

We do not ask for your name, your address, or your date of birth, and we do not collect DNA or genetic test data. An optional email, if you give one, is the only piece of directly identifying information we ever hold, and it is kept separate from your answers.

Sensitive information

Health information, and ancestry if you share it, are sensitive. We only ever report them grouped together across many people, never in a way tied to you, and we never sell them.

How we use it

Your answers are used only to look for the patterns described above and to show grouped results on this site. If you gave an email, it is used only to send occasional updates and follow-up survey invitations, and every message includes a way to unsubscribe. We never sell your data and never use it for advertising.

Who can see it

Only the small group of people who run The Long Haul, who keep it confidential. Anything we publish or share is grouped and de-identified.

Your choices

You can delete your response at any time using the private code shown when you submit, which also deletes any email you gave. You can unsubscribe from emails at any time. If you live somewhere with data-protection laws such as the EU or UK GDPR, or US state health-privacy laws, you may have additional rights to see, correct, or remove your data; our basis for holding any optional email is simply your consent, which you can withdraw. To ask about any of this, email admin@long-covid.org.

How long we keep it

We keep responses for as long as the project is active, so patterns can build over time. You can remove yours whenever you want with your private code.

Security

The site runs over a secure (HTTPS) connection, and access to the data is limited to the people who run the project. No online service can promise perfect security, but we make reasonable efforts to protect your information.

Adults only

This project is for adults (18 and over). We do not knowingly collect information from children.

Changes

If this page changes, we will post the updated version here with a new date.